Linden Hill Imports
Should you wish to order any of our product range, we offer various convenient payment methods. We gladly accept and would recommend payment by credit card. Unlike many online merchants, we went through the expensive process of acquiring our own merchant's credit card processing terminal. This means that your credit card information is securely stored within our own systems and is not shared with any third parties. Your credit card bill will clearly state that you have been billed by Linden Hill Ltd., not an organization you've never heard of. We accept the following cards:
PLEASE NOTE THAT DUE TO MY ABSENCE ON A EUROPEAN BUSINESS TRIP LINDEN HILL IMPORTS WILL BE PROCESSING NO ORDERS BETWEEN MONDAY, FEBRUARY 12 AND THURSDAY, FEBRUARY 22. ALL CORRESPONDENCE (E-MAIL, VOICEMAIL, LETTER) WILL BE ADDRESSED AS SOON AS POSSIBLE AFTER MY RETURN. THANK YOU FOR YOUR PATIENCE!
PLEASE NOTE THAT FOR CREDIT PURCHASES WE NOW REQUIRE BOTH THE BILLING ADDRESS DETAILS OF THE CARD HOLDER AND THE 3-DIGIT CARD VERIFICATION DATA (CVD)
Please note we are compelled to require a $15 minimum order for credit card and PayPal transactions.
Paypal transactions: should you wish to use this payment method, we advise you to E-Mail us a list of the items you wish to order. PLEASE ALSO INCLUDE YOUR SHIPPING ADDRESS. Your address may affect your shipping and handling charge and/or applicable sales tax if you are a New York State resident. We will then send you a proforma invoice in PDF format by return. As soon as we receive notification that the invoice amount has been paid into our PayPal account ('firstname.lastname@example.org'), we will dispatch the order. Any PayPal invoice outstanding for more than one week without word from the customer will be canceled.
We can also accept US$ checks, and International Money Orders. Please allow at least four weeks for delivery within the US and longer for the Rest of the World in such instances.
We currently do not recommend you send us your card number and expiry date via E-Mail. Should you nevertheless wish to send us your credit card details electronically, we would recommend you send those details split into two separate messages (e.g. 5796 55XX XXXX. exp. 09/99 , then XXXX XX84 9876, exp. XX/XX).
You can also call our 24 hour voicemail sales line with your order and details.
24 HOUR ORDER LINE: USA +1 914 734 9616
Alternatively you may want to print out our order form and fax or post it to us..
FAX: USA +1 914 357 2030
Shipping Terms and Conditions:
We ship via the US Postal Service (USPS) within the USA and via airmail for international destinations..
$50 plus: $8.50 minimum OR 'at cost' USPS/UPS shipping rate, whichever is the greater
US$15 plus: at cost +5% of total order, minimum charge US$7.50
US$ 50 plus: at cost, +5% of total order minimum charge $9.00
REST OF THE WORLD:
Via Air Mail: Minimum $7.50, thereafter at cost (via USPS airmail) + 5% of total order. Please contact us for a quote.
In general we ship to Central and South America via registered airmail. This adds $13.95 to the basic airmail rate. We reserve the right to use this shipping method to other international destinations where we deem it necessary to ensure safe delivery of the shipment.
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